Real-time appointment resets with AI chatbots

Join our special guest, Lumin.ai CEO, Tom Ngo, and hear what he has to say about how appointment scheduling chatbots drive true business value and excellent customer satisfaction.

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SMS from your Broadsoft UC-One in only 15 minutes

 

In this webinar, you’ll learn about how you can now send and receive SMS messages to and from others – all from within your current UC-One app.
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An ounce of message security; worth a pound of cure
On-Demand Webinar with Telestax and Midori

 

Before you text it, you must protect it. In this webinar, you’ll learn about the most basic steps every business needs to take before and after text-enabling (also called sms-enabling) their phone numbers.
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UCaaS and CPaaS – a new relationship with a ton of upside! On – demand webinar

 

RestcommONE CPaaS applications and services compliment Broadsoft Business services by adding real-time communications capabilities to BroadWorks and BroadCloud. Selling CPaaS applications and services alongside your Broadsoft Business service promises to drive significantly higher revenues for you and increased value to your existing customer base.
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Fast and easy virtual meetings by Veeting!

With Veeting, it is fast and easy to host or join a meeting – without needing to download and wait for those pesky browser plugins to install. Veeting is truly virtual!  With Veeting, it is fast and easy to host or join a meeting – without downloading and waiting for those pesky browser plugins to install. Let us show you how.
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Moving From Voice To Text Increases Call Center Closure Rates By Over 200%

If you haven’t enabled SMS within your call or contact center – or are still on the fence, it’s time to reconsider your priorities. IPitimi SMS empowers you to communicate with your customer and preserve the context of the conversation no matter how many interactions you may have.
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Chatbots Are Coming

Chatbots Are Coming

Yes, chatbots are coming – and they are important but your customers expect choice when interacting with you. Some still prefer voice. Others prefer opting in via self-service. In this on-demand webinar,  we explore how you can build sustainable chatbot, voice and messaging applications with InteliWise and RestcommONE. You’ll walk away with communication strategies you can use in your business right away.

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Video-enable Your Applications with Telestax and Dialogic

Video is quickly becoming a “must have” feature for applications in IoT, security, customer support, remote technician, and social media. The challenge has been the complexity of integrating video features into an application, requiring expertise in WebRTC and low-level APIs. Taking the complexity out of video, Telestax and Dialogic have teamed to enhance the popular RestcommONE mark-up language and visual designer with video capabilities.

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Video-enable Your Applications with Telestax and Dialogic
CPaaS Enablement Protects Against Revenue Loss and Margin Erosion

CPaaS Enablement Protects Against Revenue Loss and Margin Erosion

Blending text with voice offers the best of both worlds and the importance of SMS in that equation should be great news for Service Providers. But margins continue to shrink. Why? Because Communication Platform as a Service (CPaaS) technology vendors have inserted themselves in-between the Service Provider and the customer, thereby lowering margins on what should be a lucrative opportunity. Further OTT applications are bypassing your network altogether.

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The perfect pair for real-time communications apps – Restcomm and Dialogic Media Server

 

Building innovative web-RTC-based communications applications that include messaging, video and/or voice can be technologically challenging – until now. Two leading-edge companies, Telestax and Dialogic, have partnered to tightly integrate their advanced technologies so developers can focus on business logic and not on software infrastructure.

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