Liveperson

LivePerson - Success Stories - Telestax - Open Source Cloud Communications Platform
Category
Customer Care & Enterprise, Use cases
About This Project

With over 8,500 clients, LivePerson is the global leader in intelligent online customer engagement. Our solutions empower clients to engage customers with the most appropriate, most cost-effective type of interaction—such as chat, voice, targeted content, and video—delivering rich, personalized, cross-channel experiences.

Results include:
  • 100% increase in conversion rate
  • 153% increase in total sales
  • 50%+ reduction in overall call center costs