Press

Midori Interactive Partners with Telestax®

Telestax’s RestcommONE Marketplace™ Now Features Midori Interactive’s Chatbots

Oct 24, 2017, 09:00 ET

 

AUSTIN, TexasOctober 24, 2017 — Midori Interactive announces its new partnership with Telestax, which chose it to be a key application partner in Telestax’s RestcommONE Marketplace™. The RestcommONE Marketplace is a rich B2B ecosystem where service providers are connected to value add in-demand real-time communications applications and services.

 

Midori Interactive helps businesses of all types and sizes deploy the power of text messaging and chatbots to improve communications and customer service. Midori Interactive’s chatbots lower costs while answering common consumer questions and requests via text messages. Its Communications Platform as a Service (CPaaS) integrates SMS, MMS, email, and social media, offering faster, more responsive customer service.

 

The RestcommONE Marketplace, which is built on the RestcommONE™ CPaaS enablement platform, offers participating service providers a simple way to deliver new integrated business solutions to their customers. Once a service provider becomes RestcommONE CPaaS enabled, all of the in-demand Marketplace applications become available to marketed and sold to their business customers. The Marketplace offers a variety of certified applications and innovative solutions such as Midori Interactive’s chatbots that solve today’s business problems in new and creative ways.

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“The customer engagement market is a fast-growing market segment that’s rapidly seeing new developments such as the innovation of chatbots,” said Kevin Nethercott, Telestax VP of business development CPaaS Enablement. “Keeping up with this demand means service providers must deliver new integrated applications. Chatbots are powerful tools for any business that wants to communicate with customers quickly and effectively.

 

“Telestax’s CPaaS marketplace allows Powered by BroadSoft service providers to find point solutions for their customer communication dilemmas, which is helping drive UCaaS seat growth,” said David Rosenthal, Senior Director of Business Development for BroadSoft.More and more businesses are text-enabling their local and toll-free numbers. Texting has quickly become the preferred form of communications; over 80 percent of Americans text regularly and over 6 billion texts are sent every day.
Midori Interactive has built the only automated chatbots that can be deployed within minutes and managed by non-coders via web interface, enabling businesses to communicate efficiently and effectively with the vast majority of customers who prefer SMS to email or phone calls. Businesses can easily customize chatbot conversations, and Midori has also fully automated the onboarding, billing and support of its chatbots.

 

“Chatbots are a win for businesses that can spend less time on routine, mundane communications and more time building their business,” said Noah Rafalko, CEO of Midori Interactive. “Their customers also win because they can finally communicate with businesses in the ways they prefer – via text message.”

 

Along with Cisco and Vonage, Midori Interactive is a key sponsor at the MoNage show, held Oct. 24-26 in Boston where participants will explore the future of the conversational web, the convergence of computing, cryptocurrency, AI, communications, messaging and the underlying ecosystems.

 

About Midori

 

Midori Interactive, Inc. is a wholly owned subsidiary of TSG Holding Corp., Inc., which also owns TSG Global, Inc. TSG Global provides a variety of communications products for U.S. telecom carriers.

 

New products introduced by Midori Interactive are aimed at making carriers, service providers and responsible organizations look good and remain relevant by making it easy for them to offer and service the kinds of communication products their customers are demanding. It offers the only automated chatbots that can be deployed within minutes and managed by non-coders via web interface, enabling businesses to communicate efficiently and effectively with the vast majority of customers who prefer SMS to email or phone calls.

 

Media Contact:
Shane Unfred
info@midori.ai

 

About Telestax

 

Telestax is quickly becoming the catalyst for bringing real-time communications into the mainstream. Its RestcommONE platform is scalable, highly available and is the only WebRTC platform that supports cloud, on premise and hybrid deployment configurations.

 

RestcommONE is fast becoming the platform of choice for rapidly building enterprise class real-time messaging, voice and video applications. RestcommONE Marketplace connects these new Omnichannel applications with RestcommONE CPaaS-enabled (Communications Platform as a Service) service providers and increases the revenue opportunity for both. The RestcommONE Marketplace is generating a positive disruption in the real-time communications market by changing the way organizations acquire and utilize their business software. Telestax is a privately held global company with headquarters in Austin, TX.

 

Media Contact:
Michael Gallo
telestax@luminapr.com
212-239-8594

Telestax® Partners with BroadSoft to Deliver Integrated CPaaS-UCaaS Solutions

Combined Solution Offers New Compelling Real-Time Communications Services to BroadSoft Service Provider Partners and Enterprise Customers

Oct 18, 2017, 09:00 ET

 

AUSTIN, TexasOctober 18, 2017 — Telestax®, the Restcomm company, today announced a partnership with BroadSoft, a global market leader in cloud business software for unified communication as a service (UCaaS), and provider of collaboration and contact center as a service (CCaaS).

 

Through the partnership, BroadSoft will introduce Telestax’s RestcommONE CPaaS (Communication Platform as a Service) enablement solution and the RestcommONE Marketplace to its service provider partners. BroadSoft service providers can be CPaaS enabled in four to six weeks. Once CPaaS enabled, service providers automatically join the RestcommONE Marketplace where they can access in-demand voice, video and messaging applications.

 

“We are extremely excited about the Telestax-BroadSoft partnership and fully endorse the effort,” says Ed Fox, VP of Network Services for MetTel. “Two of our industry-leading partners coming together to help MetTel provide more innovative, integrated solutions to solve our clients’ business challenges — and accelerate their digital transformation journey —is a win for everyone.”

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Telestax is working closely with BroadSoft to integrate both companies’ products to ensure a smooth call flow handoff between RestcommONE Marketplace applications and BroadSoft’s BroadCloud platform. This automated handoff allows users of the BroadCloud platform to take full advantage of business applications available in Telestax RestcommONE Marketplace. RestcommONE CPaaS-enabled service providers who are also BroadSoft partners now monetize the traffic that passes through both platforms without the need for messy integrations.

 

“Telestax’s CPaaS marketplace allows Powered by BroadSoft service providers to find point solutions for their customer communication dilemmas, which is helping drive UCaaS seat growth,” said David Rosenthal, Senior Director of Business Development for BroadSoft.

 

With these combined CPaaS-UCaaS offerings, BroadSoft will be in position to help drive new revenue streams and increased value to their customers. 67% of enterprises will look to CPaaS providers to meet their demands for real-time communications solutions. RestcommONE Marketplace helps service providers to never have to say “no” again to customer requests.

 

“We are pleased to be working with BroadSoft to provide a compelling value proposition to its customers generated by access to the RestcommONE Marketplace,” said Ivelin Ivanov, CEO at Telestax. “Through the Marketplace, Telestax has created a new CPaaS market ecosystem that blends traditional telecommunications with new enterprise applications to deliver real-time communications business solutions that scale.”

 

“Telestax is building on its experience with communications services, and coming to market with the right product at the right time,” said Raul Castanon-Martinez, Senior Analyst, Workforce Collaboration and Communications for 451 Group. “Telestax’s CPaaS enablement technology and revenue share model add up to a compelling value proposition. This represents an attractive opportunity for service providers to reinsert themselves into the value chain of a market that is hugely profitable.”

 

About Telestax

 

Telestax is quickly becoming the catalyst for bringing real-time communications into the mainstream. Our RestcommONE platform is scalable, highly available and is the only WebRTC platform that supports cloud, on premise and hybrid deployment configurations. RestcommONE is fast becoming the platform of choice for rapidly building enterprise class real-time messaging, voice and video applications. RestcommONE Marketplace connects these new Omnichannel applications with RestcommOne CPaaS-enabled (Communications Platform as a Service) service providers and increases the revenue opportunity for both. The RestcommONE Marketplace is generating a positive disruption in the real-time communications market by changing the way organizations acquire and utilize their business software. Telestax is a privately held global company with headquarters in Austin, TX.

 

Telestax is demonstrating its RestcommONE CPaaS-enablement platform at BroadSoft Connections the week of October 22 in Scottsdale, AZ.

 

Media Contact:
Michael Gallo
telestax@luminapr.com
212-239-8594

Telestax® Welcomes Four New Application Partners to RestcommONE Marketplace™

October 3, 2017

 

Midori, Rocket Hangar, Simfony Mobile and Veeting sign on for CPaaS Enablement, Creative Revenue Sharing Opportunities

 

PALO ALTO, Calif. – October 3, 2017 Telestax®, the Restcomm company, today announced that it has added four more application partners to the RestcommONE Marketplace™, which was launched in May 2017.

 

The RestcommONE Marketplace offers participating service providers a new business opportunity by providing in demand real-time applications and solutions that are certified and integrated into the RestcommONE Platform. This new CPaaS-enabled computing paradigm blends traditional telecommunications with new enterprise applications to create and deliver real-time communications business solutions that scale.

 

New Marketplace application partners feature a diverse range of solutions including virtual meetings, IoT enablement, and omnichannel communications. 

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  • Midori is a leading Telco Bot Framework, providing a CPaaS solution for messaging and multi-channel automation. The company’s cloud platform connects existing systems and processes to chatbots to lower costs while staying well-connected with their customers through the myriad of messaging channels. Midori integrates SMS, MMS, email, voice, and social media to give operators and organizations wider reach, responsive automated care, and a greater overall consumer satisfaction.

 

  • Rocket Hangar MessageBoard is the SMS enablement solution of choice for RestcommONE. It provides all the capabilities needed to quickly SMS-enable landline and toll-free numbers no matter who the supplier is. It allows controlling access to each number and connects numbers to all the best-of-breed chatbots. And, by using powerful data appenders, it captures all of the messaging traffic that has previously been missing.

 

  • Simfony Mobile provides a versatile and easy-to-use IoT Cloud Platform, powering a wide range of solutions in multiple industries. By choosing our platform, companies will be able to pick and choose the building blocks needed for their future IoT projects, from global connectivity to data analytics, all based on a cloud-cost model. Simfony’s out-of-the-box solutions are designed to increase business efficiency and ROI.

 

  • Veeting, Virtual Meeting Rooms. 100% WebRTC. Veeting offers the most advanced text, audio and video technology for online conferencing. Veeting delivers clear voice and video real-time communication solutions and provides a wide array of the latest features from whiteboard and document sharing to video presentations. The virtual meeting environment is entirely browser-based so no extra software or plugins are needed; and it’s scalable, affordable and easy to use. Veeting can be white-labeled (customized) for any company.

 

“Telestax with its RestcommONE Marketplace provides service suppliers with a simple way to deliver integrated applications to customers,” said Roy Illsley, Lead Analyst for Virtualization and Cloud Computing of Ovum. “The customer engagement market is a fast-growing segment and is seeing rapid new developments in the different ways customers are engaged. For any service provider, keeping up with this demand means that they must deliver new integrated applications when customers demand them, otherwise customers will go elsewhere.”

 

Instead of receiving fractions of a penny for moving messages, voice and voice traffic on behalf of third parties, Service Providers now become their own CPaaS and have the opportunity to scale their business by earning significantly more for moving the same traffic. Marketplace Service Provider partners already have relationships with business customers and can now offer them real-time communications applications in addition to the traditional services they have provided in the past. The Telestax RestcommONE Marketplace offers Service Providers a new and unique business direction, along with a compelling revenue-generating opportunity.

 

“We are excited to grow our RestcommONE Marketplace and make it easy for communications service providers to offer their customers the most innovative Voice, Video, Messaging and IoT solutions on the market,” said Ivelin Ivanov, co-founder and CEO of Telestax. “As we continue to add new application partners to the RestcommONE Marketplace, we look forward to offering our communications service providers a wide range of rich communications applications within a single platform.”

 

Resources:

 

About Telestax

Telestax is quickly becoming the catalyst for bringing real-time communications into the mainstream. Our RestcommONE platform is scalable, highly available and is the only WebRTC platform that supports cloud, on premise and hybrid deployment configurations. RestcommONE is fast becoming the platform of choice for rapidly building enterprise class real-time messaging, voice and video applications. RestcommONE Marketplace connects these new Omnichannel applications with RestcommOne CPaaS-enabled (Communications Platform as a Service) service providers and increases the revenue opportunity for both. The RestcommONE Marketplace is generating a positive disruption in the real-time communications market by changing the way organizations acquire and utilize their business software. Telestax is a privately held global company with headquarters in Austin, TX. 

Telestax Closes Funding Round Led By Austin-Based LiveOak Venture Partners

Jul 10, 2017, 09:00 ET

 

AUSTIN, TexasJuly 10, 2017 /PRNewswire/ — Telestax®, the Restcomm company, today announced that it has raised a $4.7 million funding round led by LiveOak Venture Partners.

 

The new investment will enable Telestax to meet the growing and strong demand for its Communications Platform-as-a-Service (CPaaS) enablement platform and RestcommONE™Marketplace. Telestax plans to use the additional capital to accelerate product capabilities, grow the operational support team and expand market reach.

 

“We are thrilled to bring Telestax into our portfolio of promising companies. The exceptional team, high-value technology and resulting customer adoption of Telestax’s offerings made this a compelling investment for us,” said Krishna Srinivasan, General Partner at LiveOak Venture Partners. “We look forward to helping Telestax with their market and product expansion.”

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Telestax’s newly launched RestcommONE Marketplace offers participating service providers a new business opportunity by providing in demand real-time applications and solutions that are certified and integrated into the RestcommONE Platform. This CPaaS-enabled computing paradigm blends traditional telecommunications with new enterprise applications to create and deliver real-time communications business solutions that scale.

 

“Since our investment in late 2015, the Telestax team has done an outstanding job delivering on the revenue growth while simultaneously launching the cloud and the marketplace platforms. The growth of contextual communications is creating a great opportunity for Telestax and its partners. I am delighted to welcome Krishna to the Telestax family”, said Arun Ramamoorthy, Partner at Pinnacle Ventures.

 

Since launching its groundbreaking RestcommONE platform in 2011, Telestax has seen exponential growth, with the platform currently supporting 900 million calls per day and 200 million messages per day on premise, and 500 million calls per week and 5.5 million messages per week in the cloud. Telestax has gained over 170 commercial customers on every continent, including industry leaders Avaya, MetTel, Ping An Bank, T-Mobile, Unifonic and NTT-AT.

 

“The last 12 months have been remarkable for Telestax”, said Ivelin Ivanov, Telestax CEO and co-founder. “We launched RestcommONE, our CPaaS enablement platform, and our RestcommONE Marketplace; and today we have added another business partner with strong proven expertise in telecom and infrastructure software”.

 

About Telestax

 

Telestax is quickly becoming the catalyst for bringing real-time communications into the mainstream. Our RestcommONE platform is scalable, highly available and is the only WebRTC platform that supports cloud, on premise and hybrid deployment configurations. RestcommONE is fast becoming the platform of choice for rapidly building enterprise class real-time messaging, voice and video applications. RestcommONE Marketplace connects these new Omnichannel applications with RestcommONE CPaaS-enabled (Communications Platform as a Service) service providers and increases the revenue opportunity for both. The RestcommONE Marketplace is generating a positive disruption in the real-time communications market by changing the way organizations acquire and utilize their business software. Telestax is a privately held global company with headquarters in Austin, TX.

 

About LiveOak Venture Partners:

 

LiveOak is a $109MM Fund based in Austin, TX and was founded by Ben ScottKrishna Srinivasan, and Venu Shamapant(all formerly of Austin Ventures).  While many of LiveOak’s investments begin in the early stages, LiveOak is a full lifecycle investor focused on technology and technology-driven service companies based in Texas.

 

With over 16 years of successful early stage investing in Texas, the Founders of LiveOak have helped entrepreneurs create industry-leading companies, such as Spatial Wireless (acquired by Alcatel-Lucent), Navini Networks (acquired by Cisco Systems), LifeSize Technologies (acquired by Logitech), Mavenir Systems, and StackEngine (Acquired by Oracle).

 

Media Contact:
JoAnn Yamani
telestax@luminapr.com
408-781-5719

Telestax® Launches The RestcommONE Marketplace™

PALO ALTO, Calif. and PRAGUE, Czech Republic – May 23, 2017

 

Telestax® the Restcomm company, today announced its RestcommONE Marketplace™ powered by their proven CPaaS (Communications Platform-as-a-Service) enablement platform, RestcommONE™. Service providers participating in the Marketplace are quickly CPaaS enabled and gain immediate access to available real-time messaging, voice and video applications to sell to their business customers. Service providers now become partners where they profit from a value-based revenue sharing business model that favors themselves, the application vendor and Telestax. Where CPaaS offerings have historically been a single vendor solution that locks partners into their platform, the Marketplace is open to any application and service provider to participate.

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The RestcommONE Marketplace offers participating service providers a new business opportunity by providing in demand real-time applications and solutions that are certified and integrated into the RestcommONE Platform. This new CPaaS-enabled computing paradigm blends traditional telecommunications with new enterprise applications to create and deliver real-time communications business solutions that scale.

 

Today, through the RestcommONE Marketplace, service providers can select SMS-enabled business applications to offer a full choice of rich communications products and services to their existing business customers. Because the service provider becomes their own CPaaS, they benefit from increased margins and keep all traffic on their network. The initial large opportunity for service providers is to SMS enable all of the phone numbers on their network to provide SMS-based products and services. In addition to the available SMS-enabled applications, RestcommONE’s industry leading APIs and robust visual design tool help service providers create revenue generating applications in hours and days.  Telestax is quickly adding real-time voice and video-enabled applications to the Marketplace to offer rich WebRTC applications.

 

“The business models of the current CPaaS players can often be at odds with their service provider partners. Further, as their customers become successful, the costs associated with moving messages, voice and video traffic through these CPaaS platforms can often scale disproportionately,” said Michael Brandenburg of Frost and Sullivan.“ The Telestax RestcommONE Marketplace offers a creative revenue sharing business model that provides high value to business customers while increasing revenue opportunities for application vendors and service providers alike.”

 

MetTel, Lumin, Ipitimi, Network Intelligence and TeleHealth are among those who are working with Telestax and excited about the prospects the RestcommONE Marketplace offers.

 

“We are excited to enhance our preeminent communications solutions with RestcommONE’s industry leading real-time communications technology,” said Ed Fox, Vice President of Network Services for MetTel.    “As our business customers continue to look to us for over-the-top (OTT) SMS communications, apps and interactions with their end users fueled by artificial Intelligence and other bots, we look to the Telestax RestcommONE Marketplace to enable rapid deployment of these services.”

 

“We jumped on the SMS/texting movement early by reinventing the success of our popular call center, around SMS. It helps us reach entirely new audiences like the national teen bullying hotline. Teens prefer texting to talking anyway and as a result more victims are willing to reach out. Now we have moved our SMS-enabled call center application to the RestcommONE Marketplace. The process was painless and the opportunity for Service Providers to become distribution partners is incredible,” said Greg Nielsen, CEO of IPitimi”

 

“Our Marketplace is enabling service providers around the world to quickly offer their own branded CPaaS offering, along with high-value SMS-enabled business applications. It is in the cloud and on par with other CPaaS players. Within a month our service provider partners can be on level playing ground with other CPaaS players in the market and shortly after they can offer their business customers new products and services,” said Ivelin Ivanov, co-founder and CEO of Telestax.

 

 

About Telestax

 

Telestax is quickly becoming the catalyst for bringing real-time communications into the mainstream. Our RestcommONE platform is scalable, highly available and is the only WebRTC platform that supports cloud, on premise and hybrid deployment configurations. RestcommONE is fast becoming the platform of choice for rapidly building enterprise class real-time messaging, voice and video applications. RestcommONE Marketplace connects these new Omnichannel applications with RestcommOne CPaaS-enabled (Communications Platform as a Service) service providers and increases the revenue opportunity for both. The RestcommONE Marketplace is generating a positive disruption in the real-time communications market by changing the way organizations acquire and utilize their business software. Telestax is a privately held global company with headquarters in Palo Alto, CA.

Dialogic and TeleStax Team-up to Bring Next-Generation Communications Solutions to the Enterprise

Parsippany, NJ, Thursday, March 03, 2016

 

Dialogic, a cloud-optimized applications and infrastructure provider for service providers, enterprises, and developers, and TeleStax, a preferred platform for deploying rich scalable communications applications, have announced an agreement to bring the next-generation of communications applications to the marketplace.  As a major component of this partnership, TeleStax and Dialogic have integrated Dialogic® PowerMedia™ XMS media server functionality into TeleStax’s Restcomm C3 application deployment platform.

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As part of this partnership, Dialogic will include TeleStax Restcomm as part of Dialogic’s Application Development Practice, facilitating the development of scalable WebRTC-based voice, video, and messaging solutions.

 

“We are very pleased to partner with Dialogic to support the demand for rich, scalable, communications application to the Enterprise marketplace,” said Ivelin Ivanov, CEO of TeleStax. “The partnership with Dialogic enables TeleStax to enter new markets from a position of strength to extend mission-critical solutions to the enterprise and telecoms marketplace.”

 

“Our partnership with TeleStax is an important facet of our application development strategy, supporting customer’s efforts to create new and innovative applications,” said Jim Machi, Senior Vice President of Product Management and Marketing at Dialogic.  “We’ve been working with TeleStax for years, and can confidently say that the TeleStax and Dialogic together can help developers reduce their development efforts and accelerate time-to-market.”

 

The companies will collaborate at Enterprise Connect during March 7-10th in Orlando, FL with presentations and sponsorship of the Communications API track. In addition, Dialogic will be exhibiting in booth #2209 during exhibition hours.

 

About Dialogic

 

Dialogic is a leading cloud-optimized solutions provider for real-time communications media, applications, and infrastructure to service providers, enterprises, and developers around the globe. Based in Parsippany, NJ with offices worldwide, Dialogic helps 48 of the world’s top 50 mobile operators, and nearly 3,000 application developers build and deploy on agile networks. Learn more about how Dialogic is enabling agility by following us on Twitter @Dialogic, and visiting www.dialogic.com and the Dialogic Blog for the latest industry news, trends and advice.

 

Dialogic, and PowerMedia are either registered trademarks or trademarks of Dialogic Corporation or a subsidiary thereof (“Dialogic”). Other trademarks mentioned and/or marked herein belong to their respective owners.

 

About TeleStax

 

TeleStax’s Restcomm middleware platform is an open source communications and collaboration platform. TeleStax’s Restcomm middleware and applications development platform allows organizations to provide a consistent, reliable and well-structured software development platform that enables developers to quickly build and deploy communications applications and functionality that enhances business practices to improve internal collaboration and customer interactions.  Our solution allows companies to integrate additional application functionality, and ultimately migrate from costly legacy equipment and systems such as desk phones, to soft-phones, mobile, soft clients, and video endpoints such as WebRTC and other communications protocols.  Further, enterprises are striving to consolidate their multivendor infrastructure and integration with business applications such as; CRM, Contact Center, Collaborative Commerce and other Multi-Channel application solutions.

 

Contact information:

 

Dialogic
Tim Moynihan
VP of Marketing
(973) 967 5001
Timothy.moynihan@dialogic.com

 

TeleStax
Peter Schlosser
VP of Sales
peter.schlosser@telestax.com

 

Original Press Release: http://www.dialogic.com/en/company/press-releases/2016/2016-03-03-telestax-and-dialogic-team-up-to-bring-next-generation-communications-solutions.aspx