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2-way communication

23 Mar Are 2-Way Communication Tools The Answer To Improved Customer Satisfaction?

Customer satisfaction is arguably one of the most important aspects of running a company, regardless of the industry, and is essential for customer retention. But by looking at some recent statistics, customer satisfaction is still an area that many of today’s companies need to improve. In...

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Web Communication

15 Mar Key Web Communication Functionalities To Consider in Your Next Product Plan

The Internet is a mammoth network of constant communication where you can send any information to anyone, at any time, anywhere in the world. And the way technology is evolving, there will be no shortage of ways to communicate online. But before you can successfully implement Web communication plans for your enterprise, you need to know why you’re doing it. There are several key points to keep in mind when you’re planning how to incorporate Web communication functions to achieve your business goals.
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09 Mar Restcomm JAIN SLEE 2.8.0.FINAL released

We are excited to announce the release of Restcomm JAIN SLEE 2.8.0.FINAL. What is included in this release: JBoss AS 5.1.0.GA with JAIN SLEE 1.1 Container and SLEE Web Management Consoled installed (in /jboss-5.1.0.GA) Restcomm Jopr Plugin 2.8.x (in /tools/jopr-plugin) Restcomm SLEE Remote Connection Tool 2.8.x (in /tools/remote-slee-connection) Restcomm EclipSLEE...

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03 Mar Telestax at Enterprise Connect

After a successful Mobile World Congress, the Telestax team is on the road again to Orlando Florida for Enterprise Connect.  We have several activities planned in Orlando including support of our recent announcement with Dialogic.  We are undergoing a tremendous amount of growth and there have been several...

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