Author: Ivelin Ivanov

19 Mar My Telestax Story

As the team at Telestax is expanding at a faster pace than ever, our ability for 1:1 time is naturally limited by the n^2 network size effect (Metcalfe's law), where the value of a telecommunications network is proportional to the square of the number of...

Read More

16 Aug The price of crappy CPaaS QoS

Is your provider transparent with you or defensive when it comes to CPaaS QoS?   CPaaS QoS is an important topic in a market with 45% annual growth on a path to exceed $8B by 2019 according to IDC.  The number of mission critical business applications relying...

Read More

16 Apr Restcomm Performance Boost with v8.1.0

The core dev team ran Restcomm performance tests for the latest 8.1 release and reported the following results showing nearly 2x improvement: TEST SIMULTANEOUS CALLS MAXIMUM CALLS CALL RATE FAILED CALLS Play 1 minute announcement and hangup. 400 10,000 50 0 RCML Gather 350 10,000 50 0 RCML Dial Client 250 10,000 50  0 REST API Create Call  400  10,000  9  0   The test were executed against the full Restcomm CPaaS stack (signaling and media) running...

Read More
Effective Open Source Community

14 Apr How to Build an Effective Open Source Community

While open source code and software is meant to streamline tech innovation in all sectors, many companies aren’t using it to its fullest potential. Rather, many companies make the mistake of seeing open source strictly as a means of saving money by taking a code foundation and turning it into a proprietary solution. Using open source as a means to proprietary ends only facilitates the “walled-garden” mindset that has dominated the business world. Developing an effective open source community requires a more definitive investment of time and resources.
Read More
2-way communication

23 Mar Are 2-Way Communication Tools The Answer To Improved Customer Satisfaction?

Customer satisfaction is arguably one of the most important aspects of running a company, regardless of the industry, and is essential for customer retention. But by looking at some recent statistics, customer satisfaction is still an area that many of today’s companies need to improve. In...

Read More
Web Communication

15 Mar Key Web Communication Functionalities To Consider in Your Next Product Plan

The Internet is a mammoth network of constant communication where you can send any information to anyone, at any time, anywhere in the world. And the way technology is evolving, there will be no shortage of ways to communicate online. But before you can successfully implement Web communication plans for your enterprise, you need to know why you’re doing it. There are several key points to keep in mind when you’re planning how to incorporate Web communication functions to achieve your business goals.
Read More

03 Feb The Four Big Trends In The Communications Marketplace For 2016

Forbes published a new report on The Four Big Trends In The Communications Marketplace For 2016. Technology enabled applications are communication solutions that go beyond traditional unified communications solutions like Jabber, Microsoft’s Skype/Lync, and Google Hangouts. Many companies are finding improved employee production and customer satisfaction...

Read More